We spent the extra for the GOOD ASKO dishwasher. Problem is, it leaks when on the pots and pans setting. This has been going on since we purchased. We skip the setting or put a container down to catch the water that leaks for various reasons.
We've had at least 4 repair calls, tech advisors talking to us and the dishwasher was deemed non-repairable. A month ago it was decided that they (ASKO) would replace it. Everyone agreed. We've been WAITING, and WAITING, and WAITING. We have to chase them. They seem to be suffering from Alzheimer's because we have to remind them there is an active case, that they have had all the notes they need from Appliance Repair. Yet, no one seems to be able to pull the trigger to replace our dishwasher.
After a month, 20 minutes on hold, it is now determined that their (ASKO) senior tech needs to come and evaluate. Meanwhile, we sitll have a leaky, EXPENSIVE dishwasher.
Pass the buck, play ingnorant, stall, delay. That seems to be how they have all been trained to give customer service. Perhaps they hope we will go away and get worn out and put up with having a $1500 dishwasher that has leaked from the beginning. Don't bet on it ASKO. I will promise to recommend to friends who ask which brand to buy for their next dishwasher, "Anything but ASKO, their customer service stinks!"